Introducing Mike Sherman: Head of Key Account Management
Strengthening strategic partnerships
We are pleased to introduce Mike Sherman as the Head of Key Account Management at Expromet Technologies Group. In this pivotal role, Mike is dedicated to cultivating strategic partnerships with our global clients and optimising the processes that support them. His wealth of experience and customer-centric approach play a crucial role in driving our commitment to delivering tailored solutions and exceptional value to our partners.
Extensive experience in Oil & Gas
Mike brings over 15 years of experience in the oil and gas industry, beginning his career directly out of college in the United States. His journey started in the field, where he donned a hard hat and steel-toed boots while working on rig sites and supporting well completion operations. Driven by a desire to expand his expertise, Mike transitioned into broader industry roles, gaining valuable insights by collaborating with a diverse range of customers in areas such as material testing, engineered products, and custom coatings.
During his tenure with organisations like ABCO Subsea and Element Materials Technology, Mike primarily engaged with engineers to provide technically oriented products and services to customers in the global offshore Exploration & Production (E&P) markets. His deep technical knowledge and collaborative approach made him a trusted partner for solving complex challenges.
Project-oriented approach for customer success
Expromet’s role as a strategic and technical partner to its clients in the energy sector aligns perfectly with Mike’s project-oriented expertise. Over the course of his career, he has played a key role in projects ranging from agile, quick-turn assignments to complex, multi-year new product development initiatives. His track record includes contributions to award-winning innovations, recognised with accolades such as the Queen’s Awards for Innovation and regional and national Make UK awards for new product development.
Reflecting on his professional journey, Mike highlights that cultivating a collaborative, partnership-driven approach with key clients has always been a core ingredient in delivering impactful, high-quality results. “Understanding client needs goes beyond just providing a service—it’s about becoming a trusted advisor,” he notes.
Understanding customer needs
“My father was a doctor,” says Mike. “He taught me the importance of not imposing solutions, but rather asking the right questions, listening to what the client truly needs, understanding my tools, and then finding the optimal solution.” This approach, deeply ingrained in Mike’s professional philosophy, enables him to leverage Expromet’s technical expertise and versatile capabilities to meet diverse client requirements.
Key account management at Expromet
Mike’s team is committed to serving as a strategic partner to customers, guiding them through the complexity of selecting the right solutions for their most challenging technical problems. “We strive to know our clients better than they know themselves,” he states. By aligning the team’s expertise with customers’ long-term objectives, he ensures that Expromet remains a vital partner in driving mutual success.
Leadership and mentorship
Leading the Key Account Manager team, Mike is a strong proponent of nurturing talent and believes that effective mentorship is key to building high-performing teams.
“I am deeply committed to both my customers and my team,” says Mike. “In an industry that never stops, it’s vital to be available and deliver reliable expertise whenever it’s needed. That’s what makes this role so rewarding.”
To find out more about Expromet’s Key Account Management services, or to connect with Mike directly, please reach out to us here.
